Connecting, Protecting and Advancing the Virgin Islands

The Telecommunications Regulatory Commission (TRC) is the statutory body responsible for regulating the telecommunications sector of the British Virgin Islands. We also promote the continued development of telecommunications throughout the Virgin Islands, helping to support a strong and well-regulated communications environment.

Our Role

The TRC is governed by the Telecommunications Act, 2006. As the Territory's telecommunications regulator, the Commission oversees telecommunications providers, establishes and monitors national standards, promotes fair competition and works to protect the interests of consumers. The Commission also advises the Premier on telecommunications policy at the regional and international levels.

What We Do

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Regulate Telecommunications Providers

We regulate telecommunications licensees and authorization holders to support responsible operations and compliance within the telecommunications sector.
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Promote Fair Competition

We work to ensure fair competition among licensees, telecommunications network operators and telecommunications service providers.
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Establish & Monitor Standards

The TRC establishes national telecommunications standards, monitors their implementation and works to ensure compliance.
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Protect Consumers

Protecting the interests of telecommunications users is an important part of our regulatory responsibility.
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Support Complaint Resolution

Where appropriate, the TRC investigates certain consumer complaints involving rates, billing and services and may facilitate relief where necessary.
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Support Telecommunications Policy

The TRC advises the Premier on telecommunications policy matters at the regional and international levels.

Building a More Connected Virgin Islands

Telecommunications play an important role in connecting people, businesses and communities. The TRC remains committed to promoting the development of telecommunications throughout the Virgin Islands while carrying out its regulatory responsibilities in the public interest.

Connecting. Protecting. Advancing the Virgin Islands.

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